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Do you have any questions? Our customer service team is happy to help.
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Opening times Monday to Friday, 7.30 a.m. to 5.30 p.m.
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Have we sparked your interest? Then contact us for a brief consultation.
Hansjörg Meier
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Public Affairs
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Frank Woitkowski
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BKW Customer Service Centre
Opening times Monday to Friday, 7.30 a.m. to 5.30 p.m.
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BKW Energie AG
Customer Service Centre for direct debits (DD)
Viktoriaplatz 2
3013 Bern
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For general questions, media professionals can contact our Media Relations team by email or telephone
Opening times The Media Relations email inbox and telephone line are monitored around the clock.
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BKW E-Mobility Team
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Contact for Engineering Germany
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Contact for Engineering Switzerland and Austria
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In the event of power cuts due to natural phenomena or damage to the grid.
Service number for electricity supply
Opening times 24/7
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Do you have questions about grid connectivity that we haven’t already answered? We’re more than happy to help you.
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We would be happy to help you with the planning, design and maintenance of lighting systems. Send us your enquiry or arrange a meeting.
BKW Lighting Solutions